Shipping Policy
Shipping Location
We currently serve only the United States and don’t offer international shipping.
Delivery Process:
- Total delivery time includes handling and transit time.
- Handling takes 3-5 business days (Monday-Friday) due to our production process.
- Transit Time take 7-10 business days (Monday-Friday)
U.S. Shipping Options:
- Standard Shipping:
- Duration: 7-10 business days
- Cost: $5.99 for orders under $100
- Free Shipping:
- Duration: 7-10 business days
- Applies to orders of $100 and above
Shipping Method:
- We use standard shipping methods for all orders within the United States.
Taxes:
- We do not collect any taxes on orders shipped within the United States.
Package Tracking:
Want to track your order? When your order was shipped, you should have received a Shipping Confirmation email from [email protected] containing your tracking number.
Can’t find your email?
If you recently received a shipment notification, please allow 3 to 5 business days for the tracking information to be updated.
When will I get my order?
Order processing typically takes 3-5 business days. Once shipped, delivery usually takes 7 to 10 business days. Please take note of any holidays that may affect delivery times.
Multiple Shipments:
Your order may be split into multiple shipments. If this happens, you will be notified and receive a separate tracking number for each shipment.
If you need the tracking email resent, please contact us at [email protected].
Missing Items
If you find that any items are missing from your order, please follow these steps:
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Contact Us: Reach out to our customer support team at [email protected] as soon as possible with your order number and details of the missing items.
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Verification: Our team will verify the missing items by checking the shipping and order details.
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Resolution: Once the missing items are confirmed, we will offer you a resolution, which may include reshipping the missing items or issuing a refund, based on your preference and availability of the items.
We are committed to ensuring your satisfaction and will address any issues with your order promptly.
Change Your Address:
We recommend contacting us at [email protected] with any questions or changes you may have before your order is shipped to guarantee efficient processing.
Customer Service:
Our support team is ready to assist you with any queries, aiming to provide a pleasant and entertaining experience.
At Chatty Zebra, we’re not just selling t-shirts; we’re delivering humor through sarcastic designs. We hope our shipping policy brings a smile to your face!
Contact Information
Feel free you can contact us at:
- Email:[email protected]
- Phone: +1 775-517-2724
- Customer Service Hours: Monday through Friday, 9:00 AM to 6:00 PM Eastern Standard Time (EST)
- Address: 5015 Westheimer Rd, Houston, Texas 77056, United States
Enjoy your shopping experience with us!